Reference

Read These Terms Before You Start

These terms govern your cash5va account — what you agree to when you join, how deposits and withdrawals work through PayPal, Venmo, and Play+, and what applies in your eligible state.

Applies to eligible US statesCovers PayPal, Venmo, Play+Account access rulesYour rights and our obligationsContact us to request changes
cash5va Read These Terms Before You Start
REACH US DIRECTLY

Contact Us About These Terms

If something in these terms is unclear, or you need to flag a billing dispute tied to a PayPal or Venmo transaction, our support team is the right first stop. You can reach us through live chat, email, or your account's help section — describe your issue with your account ID and the payment method involved so we can move quickly.

Live Chat Open the chat icon from any page while logged in. Have your account ID ready along with the payment method — PayPal, Venmo, or Play+ — that the question relates to.
Email Support Send a message through the contact form in your account settings. Include the specific section of these terms you're asking about so the team can respond accurately and without back-and-forth.
Account Help Section Your account dashboard includes a help center with answers to common terms questions, including state eligibility, payment disputes, and how to request a copy of our full policy document.
HOW WE HANDLE THIS

Security, Data, and Your Account Rights

We apply industry-standard SSL encryption to every session, whether you're checking your account on mobile or completing a withdrawal through Venmo. Your account data is stored securely and is not shared with third parties for marketing without your consent. You have the right to request a copy of the personal information we hold, to ask us to correct it, or to close your account — all through the support channels above. Cookie use is limited to session management and security functions; you can adjust cookie preferences in your browser settings at any time.

Data Handling Your personal details, payment history across PayPal, Venmo, and Play+, and session logs are stored securely. We retain data only as long as required by applicable state law or our legal obligations.
Cookie Policy We use cookies strictly for session security and account authentication. No third-party advertising cookies are placed without your explicit browser-level consent. Adjust your preferences any time.
Account Security Every login triggers an OTP check to the number on your account. If you don't recognize a session, lock your account immediately through settings and contact support with your account ID.
Requesting Changes To correct your registered details, close your account, or request your stored data, submit a request through live chat or the contact form. We'll confirm receipt and process it within the timeframe required by applicable law.

Common Questions About These Terms

These are the questions we hear most from people reading through the terms for the first time. If yours isn't here, live chat is the fastest way to get a direct answer tied to your account and your state.

These terms apply to any person who creates or uses a cash5va account in an eligible US state. Access depends on your state's law, and you confirm eligibility when you register.

Yes. We may update these terms at any time. Material changes are communicated to the email or phone number on your account. Continuing to use the platform after the update means you accept the revised terms.

Contact support through live chat with your account ID and the transaction date. We'll review the payment record and respond with a resolution or explanation within the period required by applicable law.

Submit a data request through the contact form in your account settings. Include your account ID and specify what you'd like — a full data export, a correction, or account closure — and we'll process it promptly.

Yes. Some features, payment methods, and game categories — including sportsbook access and certain Play+ functions — depend on your state's current law. The terms note where state-specific rules override general policy.

Any clause found unenforceable under your state's law is severed from the agreement. The rest of the terms remain in force and continue to govern your account without interruption.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.